Rules & regulations
BEES Deliver
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How to use our new delivery system: BEES Deliver! (QC EN)
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When will I receive my delivery order and invoice? (QC EN)
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How do I validate my prices on delivery? (QC EN)
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How can I check the original quantity of a product I ordered? (QC EN)
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New functionality: Track your order (QC EN)
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Welcome to a new delivery experience with BEES Deliver! (QC EN)
Orders
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Ordering Sheets – Restaurants & Bars (QC EN)
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Ordering Sheets – Grocery Stores & Convenience Stores (QC EN)
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Selecting or changing your delivery date (QC EN)
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Schedule / Pick-up orders
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How to Use the "My Favourites" Section? (QC EN)
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How to cancel an order on BEES (QC EN)
Account
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Registering on BEES (QC EN)
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Adding another account to your app (QC EN)
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Adding an email address to your account (QC EN)
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Resetting or changing your password (QC EN)
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Finding your invoices (QC EN)
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Finding your client code and sales representative (QC EN)
BEES Marketplace
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Red Bull introduction (QC EN)
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Why is there products from other companies in BEES (QC EN)
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Where can I order products from other companies? (QC EN)
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How will products be delivered? (QC EN)
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How will payments be processed? (QC EN)
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How will it work with PDA payments? (QC EN)
Club B
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What do I do if I want to get in contact with someone from the Club B team? (QC EN)
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What happens if my points don’t appear in my account? (QC EN)
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Where do I find my available Points Offers? (QC EN)
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How can I check the balance of my points? (QC EN)
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When will my points appear in my account? (QC EN)
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Where can I see my options for redeemable items? (QC EN)
General Inquiries & Support
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How to open a BEES support request (QC EN)
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How to contact us by live chat? (QC EN)
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Facture PDF dans l’application BEES / PDF Invoice in BEES App (QC FR / EN)
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Discover the Offers inside BEES
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Return Policy and Important Information
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Discover the Offers inside BEES (QC EN)
Credit
Draught Lines
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How to open your keg tower system? (QC EN)
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What should I do if my keg handle is broken? (QC EN)
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What to do if you have a gas or beer leak? (QC EN)
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What to do if my beer smells or tastes weird? (QC EN)
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What to do if your beer does not flow? (QC EN)
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What to do if my beer is flat? (QC EN)